Request a quote today, call (512) 264-2453 and speak to a design specialist!

Frequently Asked Questions

Who Will Manage The Project

All of our projects are supervised by the owner, Hank Thompson. We are a small hands-on company which allows for superior quality control of your construction site. Because we have been building pools in this area for over 30 years, we have been able to attract and retain loyal crews that are the most experienced and talented in Austin.

How Much Does A Pool Cost?

The cost of a pool can vary widely. Similar to building a home, the cost will depend upon it’s size, features, equipment, materials selected and terrain of your property.

Click here to get our pool pricing list.

How Will This Affect My Existing Landscape?

The cost of a pool can vary widely. Similar to building a home, the cost will depend upon it’s size, features, equipment, materials selected and terrain of your property.

Can I Visit Some Of The Pools You've Built

Of course, we would be proud to show you our work. We have many satisfied clients that will be happy to talk to you. There are likely some of them living in your neighborhood. We can provide an extensive reference list.

I’m Building A New Home. Is It Better To Include The Pool Now, Or Wait Until Completion?

There are definite advantages to encompassing the construction of your new pool with your home. By adding your pool to your homes first mortgage, you lower the cost of financing, resulting in significant savings. Also, you will not have to contend with the construction process while living in your home.

Do You Have Financing Available?

We are a registered builder with Lyon Financial who specializes in swimming pool financing. There is a link on our Finance page. Also, we have a relationship with a local banker who works closely with our clients to get them financing. Feel free to call our office so we can assist you with getting your pool financed.

What Kind Of Warranty Comes With Your Pools?

We warranty our work to be free from defects in material and workmanship for a period of one year from the date the project is completed. New equipment, installed by our company, carries a manufacturer’s warranty of three years, parts and labor. All pools and spas include a lifetime warranty on the shell structure. Marbalite plaster has a one year warranty. Pebble finish has a lifetime warranty.

Do I Need To Be Concerned About The Agreed Upon Estimate For My Pool Changing If Construction Plans Are Changed?

NO, We’re a Fixed Price custom pool builder. Once we sign an agreement the price is set, unless the client requests changes.

What Are Your Fees?

The pool consultation and site visit are at no charge. If we move into the design phase, our Basic package is $200 for a conceptual 3D design and bid. Our Full package includes all details, documents, and engineering necessary to obtain a building permit for construction of the project. This priced by the project, based on the job and the jurisdiction you are in.

Should you choose to sign a contract with Cascade to construct your pool project, the fees are credited back to you.

What If I Need To Submit A Warranty Issue

If you need to submit a warranty claim, you may do so by clicking here.

Cascade Custom Pools South

215 Ranch Road 620 South
Austin, TX 78734
(512) 264-2453 (office)
(512) 266-7803 (fax)
theresa@cascadecustompools.com

Cascade Custom Pools North

10208 Ranch Road 620 North
Austin, TX 78734
(512) 258-4200 (office)
theresa@cascadecustompools.com

Some Of Our Awards

SERVING AUSTIN TEXAS, & SURROUNDING COMMUNITIES

Contact Cascade Custom Pools

If you are would like to schedule a consultation with our pool design team or you would like more information regarding new pool construction, pool renovation, pool service, water features or outdoor living spaces from Cascade Custom Pools, please feel free to contact us directly by email, by calling (512) 264-2453 or complete the form below.