Client Testimonials

As a real estate professional, I have the opportunity to cross paths with and learn about many pool builders, both bad and good. After we had a terrible experience with another pool builder in town, a client of mine highly recommended Cascade Pools. After interviewing several pool builders, Hank Thompson, owner of Cascade Pools, was the most impressive. His track record in the pool business is excellent and we knew immediately that we would get along well with him. He seemed to have a “hands on approach” which was very important to us. Our pool is built upon a steep hill, so it was very important that we hire someone with expertise in building this type of pool. Not only did he build what we asked for but the quality of construction and responsiveness has been excellent. Our pool is now 2 years old. We have had a wonderful experience with Hank and his staff regarding questions and warranty issues and, quite frankly, we couldn’t be happier with our pool.

Chris and Abby Mureen

We love our Pool !!! Cascade Custom Pools were professional, courteous, straight forward and built us a beautiful swimming pool where we spend all our time enjoying it and being with our family and friends!!!

The experience was awesome. Not to mention that if I ever have a question or a concern Mr. Thompson always returns my phone calls !!!!

The Otterpohl Family

Enclosed is the final payment for our pool. Bruce and I want to thank you again for doing such an excellent job. You followed through on everything you told us you would and all of your workers were great! It's nice to have such a pleasant experience working with someone. I'm sure we'll be sending you referrals over the years. Take care.

Pam & Bruce

Hi Hank,
Kim and I are so excited about having you build a pool for us! Kim can be a very skeptical and cautious person, and her sense for people is rarely wrong. She thinks you are awesome - quite a compliment.

(after building Brett & Kim's pool)

Hank,
Thanks for the beautiful pool!!

Brett & Kim

Thanks for the beautiful pool. We love it and it exceeds our expectations. We will be glad to recommend you to anyone.

Tom & Gail Glass

I thought of you today when I saw this article in Austin Fit magazine talking about the fact that the Jester hill is Austin's steepest hill... And you and Cascade Pools tackled it successfully with a beautiful pool for us on Tree Fern Lane. I thought you might get a kick out of the this photo and article talking about the steep grade. All the best!

Catherine