Frequently Asked Questions

"We are proud to have a brand new Cascade Custom Pool in our backyard and are looking forward to its extensive use. Thank you to you and your entire team. Cascade is truly a class act!" - Charles & Claudia Bell

Frequently Asked Questions

How long does it take to build a pool?
It can take anywhere from 6-12 weeks depending on the scope of the project. Factors such as the size and scope of the project, accessibility, and terrain can effect the completion date. We will give an approximate completion date upon signing the contract.

Who will manage the project?
All of our projects are supervised by the owner, Hank Thompson. We are a small hands-on company which allows for superior quality control of your construction site. Because we have been building pools in this area for over 30 years, we have been able to attract and retain loyal crews that are the most experienced and talented in Austin.

Click here to get our pool pricing list.

How much does a pool cost?
The cost of a pool can vary widely. Similar to building a home, the cost will depend upon it’s size, features, equipment, materials selected and terrain of your property.

How will this effect my existing landscape?
Every possible effort is made to minimize the impact on your existing landscape. This will be discussed in advance. We will use proper erosion control measures, as needed. Where possible, we will use temporary construction entrances to avoid using the driveway.

Can I visit some of the pools you and built?
Of course, we would be proud to show you our work. We have many satisfied clients that will be happy to talk to you. There are likely some of them living in your neighborhood. We can provide an extensive reference list.

I’m building a new home. Is it better to include the pool now, or wait until completion?
There are definite advantages to incompassing the construction of your new pool with your home. By adding your pool to your homes first mortgage, you lower the cost of financing, resulting in significant savings. Also, you will not have to contend with the construction process while living in your home.

Do you have financing available?
We are a registered builder with Lyon Financial who specializes in swimming pool financing. There is a link on our Finance page. Also, we have a relationship with a local banker who works closely with our clients to get them financing. Feel free to call our office so we can assist you with getting your pool financed.

What kind of warranty comes with your pools?
We warranty our work to be free from defects in material and workmanship for a period of one year from the date the project is completed. New equipment, installed by our company, carries a manufacturer’s warranty of three years, parts and labor. All pools and spas include a lifetime warranty on the shell structure. Marbalite plaster has a one year warranty. Pebble finish has a lifetime warranty.

Do I need to be concerned about the agreed upon estimate for my pool changing if construction plans are changed?
NO, We’re a Fixed Price custom pool builder. Once we sign an agreement the price is set, unless the client requests changes.

What are your fees?
The pool consultation and site visit are at no charge. If we move into the design phase, our Basic package is $200 for a conceptual 3D design and bid. Our Full package includes all details, documents, and engineering necessary to obtain a building permit for construction of the project. This priced by the project, based on the job and the jurisdiction you are in.

Should you choose to sign a contract with Cascade to construct your pool project, the fees are credited back to you.

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